Terms and Conditions Browin — Your Rights and Responsibilities as a Player

1. Acceptance of Terms of Use

These Terms and Conditions ("Terms") are a binding agreement between you ("User" or "Player") and Browin ("Platform", "We"). This document governs all aspects of your use of the Browin platform, including the official website at browin.onl and our official mobile app.

Your continued use of the browin platform following any amendments to these Terms constitutes your acceptance of those amendments. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest version in effect.

These Terms are a living document that may be updated to meet legal compliance requirements, platform changes, or company policy. The most recent update date will always be shown at the top of this document.

2. User Eligibility

To register and use the Browin platform, you must meet all of the following eligibility requirements:

• Aged 21 years of age and above at the time of registration and throughout the duration of account use.
• A legally competent individual entitled to enter into a binding agreement under the laws of your country of residence.
• Not residing in a country or region where the use of online gaming platforms is fully prohibited by local law.
• Never been banned, suspended, or prohibited by Browin for any reason previously.
• Acting on your own behalf and not as a representative, agent, or proxy for any third party.

Browin applies a Know Your Customer (KYC) process to verify user identities. You agree to submit valid verification documents upon request, including copies of your identification card, passport, or other specified official documents.

3. Account Registration and Management

Each user is only permitted to own one (1) Browin account only. Registering multiple accounts by the same individual — whether using different names, email addresses, phone numbers, or other details — is strictly prohibited and constitutes a serious violation of these Terms.

During registration, you are required to provide truthful, accurate, and complete information. The information to be provided includes:

• Full name as per official identification document
• Accurate date of birth
• A valid and active email address
• Reachable phone number
• Payment methods must be valid and registered under your own name

Any changes to your personal information must be updated in your account promptly. Accounts containing inaccurate or outdated information may be subject to restrictions until the information is updated and verified.

4. Deposits and Withdrawals

Browin supports a range of popular deposit and withdrawal methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All financial transactions are processed in Malaysian Ringgit (MYR).

Deposit Policy:

• The minimum deposit is RM 20 for most payment methods.
• Deposits are typically processed within 30 seconds to 5 minutes depending on the selected method.
• Deposited funds may only be used for gaming purposes within the Browin platform.
• Browin reserves the right to decline deposits that raise suspicion or originate from unauthorized sources.

Withdrawal Policy:

• The minimum withdrawal is RM 50 per transaction.
• Withdrawals are processed within 5 to 15 minutes after the request is approved.
• Withdrawals can only be made to the same payment method used for the deposit, or to a verified bank account registered under the player's name.
• Your first withdrawal may require KYC verification before it is processed.
• Any active bonus with unfulfilled wagering requirements will block withdrawals until those requirements are met.

5. Bonuses, Promotions and Special Offers

Browin offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, festive offers, and VIP membership benefits. All bonuses are subject to the specific terms and conditions stated in each offer.

Wagering Requirements:

• Each bonus has its own wagering requirements that must be fulfilled before winnings from that bonus can be withdrawn.
• Wagering requirements are usually expressed in a format such as "10x", meaning you need to wager 10 times the bonus amount received.
• Games eligible to contribute toward wagering requirements may vary by bonus type. Check each promotion's terms for more details.
• Browin reserves the right to modify or cancel any bonus if there are signs of misuse.

Browin reserves the right to withdraw any bonus or promotion if there is evidence of fraud, misuse, or attempts to exploit the system. Browin's decision in such matters is final.

6. Game Rules and Betting Outcomes

All games available on the browin platform use software whose fairness has been verified by independent auditing bodies. The outcome of every game is entirely random and cannot be manipulated by any party, including browin itself.

• Game results recorded in the browin system are final and binding.
• In the event of a technical disruption during a game session, browin will endeavour to restore the game to its last verified state. If restoration is not possible, the affected bets may be returned to the player's account.
• Browin reserves the right to void or adjust betting outcomes if there is evidence of technical errors, data disruptions, or manipulation attempts.
• Any winnings obtained through fraudulent means, unauthorised third-party software, or exploitation of system bugs will not be paid out and the associated account will be terminated.

For Live Casino games, decisions made by the dealer are final. In the event of a dispute, the live session recording will be used as the primary reference and evidence.

7. Accepted User Conduct

Browin users are expected to conduct themselves courteously and responsibly at all times. The following actions are strictly prohibited and may result in account suspension or termination:

• Using unauthorised automation software, bots, scripts, or third-party tools to play or interact with the platform.
• Sharing, selling, or transferring your account to another party.
• Using a false identity or forged verification documents.
• Transferring funds between different browin accounts for the purpose of money laundering.
• Spreading false, defamatory, or misleading information about browin or its users.
• Attempting to hack, probe for security vulnerabilities, or disrupt platform operations.
• Colluding with other players to manipulate game outcomes.

8. Account Security and Data Protection

Browin uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your financial information is never stored in plain text within our systems.

• You are solely responsible for keeping your account password and login details confidential.
• Never share your password with anyone, including browin customer support representatives. We will never ask for your password.
• Enable two-factor authentication (2FA) for an added layer of security — this feature is available in your account settings.
• Report to customer support immediately if you suspect your account has been accessed by an unauthorised party.

Browin processes your personal data in accordance with our Privacy Policy, available at Privacy Policy page. Your data will not be sold or shared with third parties for marketing purposes without your explicit consent.

9. Account Termination and Suspension

You may close your Browin account at any time by contacting our customer support team. Before closing your account, ensure all eligible balances have been withdrawn in accordance with our standard withdrawal procedures.

Browin reserves the right to suspend or terminate accounts without prior notice if:

• A breach of any terms in this document has occurred.
• Suspected fraudulent activity, money laundering, or other illegal activity has been detected.
• Registration information provided was found to be false or inaccurate.
• Account inactive for more than 12 consecutive months (inactive account).
• Requests from law enforcement bodies or relevant authorities.

10. Limitation of Liability and Disclaimer

The browin platform is provided on an "as is" basis. While we strive to keep the platform running without interruption, browin makes no guarantee that the service will always be available, error-free, or meet specific expectations.

• Browin is not liable for any indirect, incidental, or consequential losses arising from use of the platform.
• Browin is not liable for losses resulting from internet disruptions, device failures, or circumstances beyond our control.
• Browin's maximum liability to you under any circumstances shall not exceed the total amount deposited by you in the 30 days preceding the claim.

Online gaming carries financial risk. You play with full awareness of these risks and bear sole responsibility for your own financial decisions. If you need help with a gambling problem, please visit the Responsible Gaming ours.

11. Amendments to These Terms

Browin reserves the right to amend, update, or replace any part of these Terms at any time. Amendments take effect immediately upon publication on the official Browin website, unless a different effective date is specified.

We will endeavour to notify you of important changes through:

• In-platform or browin app notifications
• Email the address registered to your account
• Notice displayed on the login page

Continued use of the platform after the amendment's effective date means you accept the revised terms. If you do not agree with the amendments, you must stop using the platform and close your account.

12. Contact Us Regarding These Terms

If you have any questions, confusion, or concerns regarding these Terms and Conditions, browin's customer support team is available to assist you 24 hours a day, 7 days a week.

For disputes that cannot be resolved through regular support channels, you may refer to our official complaint resolution process outlined in the FAQ page.